Hampton Inn Bainbridge

I generally choose Marriott when traveling because I appreciate their standards and I know what to expect, however I didn’t have the option in the charming southern city of Bainbridge, GA. Hampton Inn was one of my closest options, so I gave them a try. I appreciated the generous King sized room. It made sharing the space with another person while changing and shifting around the room a breeze and kept us less stressed and anxious. The staff had the Southern Hospitality down to a science. It was obviously not an act, just good-mannered and amazing people. We had a couple small requests that were met with smiles. So beautiful to encounter when used to living in the city. I started with 4 stars because it is simply not a 5 star hotel. Although I generally loved my stay and the staff, I had to dock a star for the lingering fresh paint smell in the room. Unfortunately, I am hypersensitive and it gave me a migraine. Management was both understanding and accommodating. If you’re considering a stay here, you can’t go wrong. Besides, the paint should be dry by now.

After reading the reviews, I was a little nervous about my stay. BUT this was a GREAT stay. The staff was exceptional! Everyone was welcoming, friendly and made me feel valued at a Hilton Honors member. They have recently undergone renovations, so the lobby, breakfast area, and room were all modern and beautifully decorated. Only two very minor issues with the room [1] light above bathroom mirror didn't work: [2] sliding door to bathroom/ closet was a little dirty. Nothing major enough to remove a star. Great options for breakfast, including the famous Belgian waffle! I would stay again if in the area.

The hotel was very nice, staff was great to me and my spouse, room was very clean except shower! The shower floor was dirty but we just put a towel down to stand on because we was already tired and everything else was clean and nice. I got a super hot breakfast it was good we had omelettes, sausage, potatoes, fresh fruit cups, muffins and apple juice. Our experience was great

Owners should be having management check room quality regularly. There was black mold on the ceiling all around the shower area, presumably because the sliding door does not stay open and there is no exhaust fan in the room. Room smelled very musty as well. Otherwise the cleaning staff are very thorough with their jobs and friendly as well. Front desk staff was friendly too. No complaints about breakfast. We stayed for 3 days and the hot portion of breakfast was different every day, good variety. Would be nice to have diabetic options for the coffee additives though. The towels could use a swap out- the ones we were given were pretty stained.

The welcoming and friendliness of the staff was beyond belief. Room was extremely clean and everything worked. The room, to me, looked old and could use refurbishment. I would stay here again given the hard working and friendly staff

The service and the staff was impeccable. Had a room with no toilet paper and the toilet paper roll was broken on the wall curtains were broken batteries missing from remote control for the TV. Had breakfast no butter and no meat selection. I would definitely stay there again. I’m curious if they’re understaffed and the staff they do have are trying to work hard and stay positive and polite to the customers. If so, they’re doing a great job overall. Definitely a bonus that they allowed pets as well.

Very clean and comfortable. I will stay here again the manager Sandy went out of her way to make our stay the best it could be. She took her time talking with us and didn't act like she was in a rush to run away like most managers we meet traveling. My wife and I spend most of the year traveling in and out motels and a great staff is definitely not to be overlooked. They have the waffle maker at breakfast, that's always a huge plus!

After arriving and going to Holiday Inn across the street where there was no front desk person to receive us, I stood in their lobby and made a reservation here at Hampton. By the time we got here, the night desk lady was standing at the door waiting for us. We checked in and got to our room. It is clean and quiet and has good shades to sleep. Grateful as we were quite exhausted.